We updated some our contact numbers over the last few months so just in case you don’t have the correct one for your country here’s our local office numbers:
UK: +44 121 314 1895
US: +1 312 646 6035
Ireland: +353 1 809 1744
The primary contact email address is info@gotravelmanager.com
Just realized today that it’s been far too long since we’ve posted on the blog. We’ve had a pretty manic few months so here’s the latest:
1) We’re working with National Express UK to provide Real-Time Passenger Information and Schedule Reporting in part of £2m+ contract with fuel management and GPS tracking. TravelManager will play an important role in vehicle and driver allocation so expect some updates on the schedule service module.
2) We’re hiring more developers to join the team on TravelManager to help with all the additional features we’ve been designing over the last few months. TravelManager will come out of a beta release before the end of 2010 with official launch in 2011.
3) New uTrack website in development for launch in October and another TravelManager website with all the features to launch later in the year.
4) We’ll be attending the Travel 2020 in London next week and the Coach and Bus Show in Dublin in November.
5) We’re working with several local authorities in the UK with some major announcements to be made in the coming weeks 
As ever we look forward to any comments and feedback you may have about TravelManager.
Regards,
Eamonn
In Saturday’s rollout we’ve updated the email templates section with “Cancellation Penalties” so now you can have automated calculations of penalties for a cancelled charter. A TravelManager Administrator can now edit fees based on the date of cancellation ranging from 30 days to 24hrs before the booked service.
ancellation Fees as a percentage over time
The software automatically calculates the difference between the date of cancellation and the date of service to generate the correct penalty (if applicable). This facilitates a consistent company policy and reduces potential lost revenue.
New Merge fields have been added to help display the charges in your cancellation email template so the customer can clearly see the fees that maybe applied to a late cancellation.
New Merge Fields for Email Templates
Tip: It’s recommended to include your cancellation policy in any terms and conditions document that you may attach to emails to your customer.
Regards,
Eamonn
Today we started the work required to translate the entire travelmanager application into multiple languages.
The process is as follows:
This has taken some months to get to this position with a considerable amount of work occurring in the background. We now have all the systems in place to make it happen and are started at 1. above.
regards
TravelManager Support
If you’re looking to drive more business in 2010, then Email and Search Marketing is what you should be looking at. In 2009 these two media we’re the top performing adverting channels and this trend is liable to increase with marketers increasing their investments in digital marketing channels.
Strongest performing advertising channels
Source: MarketingProfs
*If you’re operating a Bus or Motorcoach company, your website should be a top priority for 2010 to drive brand awareness and revenue.
Regards,
Eamonn
Here’s a quick introduction video to EasyBusRental.com from Charles de Gaspe Beaubien the President
**EasyBusRental.com is in Beta at the moment but will be officially released at UMA Motorcoach Expo 2010.
Internet technology is changing the world and today Apple release their vision of the future of Internet access. The iPad Tablet is the starting point for an even more connected customer, but do your staff have the right tools?
TravelManager Lauching App for iPad Tablet
If you’re not online, you don’t exist to a growing customer base. This customer wants to work with you on their terms, when and where they want. Is your business ready for the future?
**TravelManager are leading the group travel and transport industry, why don’t you join us when we launch next month at UMA in Las Vegas.
Regards,
Eamonn Hughes
The new EasyBusRental.com website powered by TravelManager has been extremely well received at the ABA Marketplace event in Gaylord National Hotel & Conference Center . All the Tour Operators and Group Transport buyers we’ve met over the last few days are really excited about using the service. The common message we’re hearing is the difficulty they have finding good companies in different areas and that the typical quote response times are in days rather than hours.
EasyBusRental Beta Website - Launched at ABA Marketplace
There’s a huge opportunity for Bus Operators to get more business from National buyers if they provide quality information on their profiles. Our focus over the next few weeks is improve the quality of our existing Bus Operators profile information to move the site from Beta to version 1.0 at the next major event (UMA Motorcoach Expo).
**Version 2.0 will include real-time online booking later in the year.