training – Travel Manager

October 1, 2008 – 5:03 am

3) Use phone and teleconferencing technology

Many organizations are concerned that technology is helping to erode personal interaction. However, there have been tremendous improvements in web conferencing solutions in recent years that offer many great benefits. Top quality web conferencing can assist global business operators who rely on meetings between employees that are spread throughout multiple locations. It also enables some support organizations to assist customers more efficiently online or through teleconferencing, which can reduce travel time and expenses. If your coming spends a lot of employee time and money for business travel and service trips, teleconferencing should be reviewed.

Skype, Instant Messaging (IM) and eMail Marketing tools are easy to use and very very cost effective. Maybe you could cut some of your costs today?

September 30, 2008 – 4:01 am

2) Pay good money for good people

It may sound counterintuitive to pay more money to attract top labor talent, but the reality is it works. High quality employees that are either exceptionally skilled or hard workers are hard to come by. Paying more money to attract top performing employees can reduce waste by trimming less productive performers. Many business owners would suggest one great employee is worth three mediocre employees. In fact, mediocre employees are often a drain on good employees and can have adverse business impact.

September 29, 2008 – 5:01 pm

With the global economy struggling and costs of doing business, such as oil, gasoline and food expenses on the rise, maximizing business productivity has never been more important. Businesses that can produce the most with the least in regards to human resources, equipment, automated processes, and other resources have the best chance of success. Many businesses have failed in the last several months because they could not discover great ways to maximize productivity while trimming costs of doing business. Here are ten ways that your company can do both:

1) Take advantage of Internet technology

Customer service is still one of the most important factors in success for many businesses. However, in the fast pace consumer world, delivering efficient and convenient service is often a highly sought after skill for companies. There are many great new web technologies and software solutions that offer consumers a chance to shop and buy more efficiently. They also give businesses greater productivity from an often less expensive transaction process. Many traditionally face-to-face businesses are now relying on the web for sales and customer contact. In fact, Internet sales are growing by 25 per cent annually and now account for roughly 6 per cent of all business sales worldwide.

Are you taking advantage of that 25% annual increase?

September 6, 2008 – 7:39 am

We are currently developing a new widget which will sit on the dashboard and allow you to create quick links to your most used parts of TravelManager. We will provide an initial list of some 20 or so areas which you can add to this widget and will add more over time. You simply need to set up the widget for the links you require and they will then be only 1 click away from the dashboard

We are also uplifting the welcome section to include more tutorials and help guides, including videos and a quick link to the online webex demo solution.

Regards

Mike

July 3, 2008 – 3:56 am

We are now in testing for the online tours booking widget. We have also developed the US version of the aggregator site (www.coachtoursamerica.com) and will be testing it for the next couple of days. We will be launching the UK & European versions within the next couple of weeks – so if your interested get your tours into TravelManager – its all included in your subscription

We know your interested in seeing what it looks like so here are a couple of screenshots

As always – click on the images to see a full screen version.

The tours can be searched on by numerous different search terms. ie. A user can search by date, location, type of tour (Day Trip, Weekend Break etc.) and by Price – so the site is easily accessible and allows you to get maximum exposure for your tours.

The Tour Details Page can include photographs and videos

You can also include tour highlights and a full itinerary of the tour.

The user can pre-book seats based on availability and the information pops straight into your TravelManager account. It couldnt be easier.

We already have a number of operators in the USA trialling the solution and look forward to driving sales to their tours very soon

Oh and we have some “really” interesting features turning up in a couple of weeks time – but I’ll keep you guessing as to what they might be

Regards

Mike

May 29, 2008 – 5:26 am

We now have over 40 “How To” guides in the tutorial section. If you have any suggestions for further guides then let us know. Megan our resident Designer is waiting to hear from you

Regards

Mike

May 8, 2008 – 8:36 am

We have now added a much requested section to TravelManager – The Welcome Section. You can find this on the menu bar in the far left. We have added over 30 tutorials under the “How To Guides” section and will continually add new tutorials each week until we have the entire application covered.

If you have any requests for tutorials please send them to me at info@travel-manager.co.uk and I will ensure they get built asap.

Regards

Mike

April 27, 2008 – 12:50 pm

We are busy working on a “Getting Started” section for TravelManager which will include a number of “How To’s” and tutorials on getting the best out of TravelManager.

We received feedback from a number of you which didnt know that certain pieces of functionality were now available – so we thought it time to add to the team and focus on training and tutorials.

So with that we would like to welcome Megan to the team. She is our newest recruit and will be focusing on the tutorials and training guides for the next couple of months.

If there are specific “How To” guides that you would like to see then please dont hesitate to contact us.

Regards

Mike

February 27, 2008 – 4:08 am

The Internet enables lots of things not normally associated with normal business operations.

For one thing you can find out a lot more about your customers if you provide them with the tools to tell you about themselves – and this information is priceless, especially in a market which is volatile or just plain scared of going into a recession.

Making it easier for customers or potential customers to contact you is one thing you can implement easily and cheaply without replacing current infrastructure. Using the power of VoIP (Voice over IP / Internet) you can forward calls from anywhere in the world to your office telephone or mobile number.

One of the things we will be introducing shortly is the ability to embed a small button in your website or emails that you send that when clicked will make your chosen phone ring and call the person requesting the call. This simple technology opens up all sorts of opportunity for the small operator to compete not only locally but on a global scale. Imagine being able to receive calls from anywhere in the world for the cost of a local call or being able to capture real phone numbers of potential customers so you can start to create that customer database for future direct marketing purposes.

If you are interested in this service – contact me and I’ll explain more about it. I think you will like it

Regards

Mike

December 18, 2007 – 12:42 pm

Now we have the hang of this webex solution we are planning on offering many more free training sessions.

In the New Year we will be offering training sessions on Wednesday & Thursday, again at 11am on topics that interest you guys. So if you want an hour on Duty Rostering, generating quotes and invoices, or on how to create a website then lets us know and we will start to plan them in.

We are also able to offer 1 to 1 training on a limited basis on these days – so if you have some very specific requirements or are just shy let us know and we will organise the relevant session with you.

Regards

Mike

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