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April 20, 2010 – 9:00 am

With the Resellers section of tours in TravelManager released this month we’ve already had some great feedback from resellers on how we could improve their experience and help them sell more tours.

This week we’ve added a grid facility for a reseller to see all the available tours and times on a per week basis so when selling to a potential customer they all the booking options available on one screen.

Reseller Availability Grid

Reseller Availability Grid

Regards,

Eamonn

Eamonn

**We’ve also made a few API changes to expect an update to search facility on tours soon…

April 7, 2010 – 8:00 am

Tours in TravelManager now supports resellers, where you can now set tiered commissions for resellers. The feature is an extension of online booking for tours so as well as taking credit card payment* Tour Operators can manage their network of resellers on one common platform.

See all your online sales, over the phone sales and now your reseller sells in one location. Manage availability in TravelManager and yield manage pricing and availability based on demand with access to reports on all your distribution channels.

Setting up a reseller is easy:

Add Tour Resellers using TravelManager

Add Tour Resellers using TravelManager

And commissions can have up to 5 tiers either for every grade of reseller:

Tiered Commissions on Tours in TravelManager

Tiered Commissions on Tours in TravelManager

*If you’re interested in using TravelManager for Tours or to run your business we provide weekly webinars on TravelManager every Tuesday and Thursday email info@gotravelmanager.com for more information.

Regards,

Eamonn

eamonn Get Resellers selling your Tours with TravelManager

*Credit card payment’s processed via Paypal but TravelManager has the ability to use 3rd party gateways for companies with their own merchant account and service provider.

March 31, 2010 – 10:39 am

It’s been a busy few months and we’ve a lot of new features rolling out every week from now. The first major release of our Tours solution is now live and ready to use with our first customer the Global Passenger Network now accepting bookings online for their tours.

GPN Tours Live today

GPN Launch Tours with TravelManager

Over the next few weeks I’m going to take you through all the great features of this new Tour facility but for the moment we think the best thing you can do is have a look at the tours in action.

GPN Tours: Read More

Regards,

Eamonn

eamonn TravelManager Launches Tours for the Global Passenger Network

December 14, 2009 – 5:58 am

Eamonn is going to be at the UMA Motor Coach Expo in Las Vegas during February 2010.  If your at the expo and want to talk – contact Eamonn and arrange to meet up.

December 7, 2009 – 3:45 pm

We have an important update to the profile buider within TravelManager currently under development.

NEW Rates Section 300x270 Real Time quoting online through API driven websites coming soon!

(click on the image to expand)

As you can see from the screenshot above. We have a new fleet tab and a rates tab. All of this data will be available through our API so Operators will be able to enter in all of their information into the solution to promote their fleet rates across the internet. Imagine being able to control your pricing across multiple websites through 1 simple to use interface.

You will be able to choose who and where your information is used – so you will be in full control of YOUR data.

You will also be able to use this data to generate real-time pricing both internally and online.

More information and screenshots over the coming weeks….

October 19, 2009 – 6:00 pm

For the last few months we’ve been working with lead Motorcoach and Tour Companies in designing a new Tours module in TravelManager.

GPN Coach Tours TravelManager Tours 2.0 – Next Generation of Tours

Now that we have some of our users live with Tours on their website and with more to following in the coming weeks it’s a pretty exciting time for Tours. However this is just the starting point over the coming months we want to help more of our existing and new users to get up and running.

If you’re listing your Tours as PDF’s on your website, you’re missing a huge opportunity with the search engines. They love content and by using Tours in TravelManager you get to leverage that content to drive more traffic to your website.

Sample Tour TravelManager TravelManager Tours 2.0 – Next Generation of Tours

Our goal is bring new and innovative features to TravelManager that will really help sell and promote your Tours. For us this means really listening to your feedback and sharing ideas on how to market your Tours more effectively. Search Engines, Social Networks are potential growth areas for your business, let us help you get the most out of these.

Look forward to hearing from you.

Regards,

Eamonn

October 9, 2009 – 3:00 pm

This is a common discussion I’ve been having with operators over the last few years. The typical reaction is that’s too hard to generate an accurate price in real-time and also there’s a fear that online booking will facilitate shopping around for the cheapest price.

The reality is the Motorcoach is not seen as a viable alternative for a large percentage of the population. In fact the figure of 7-9% is quoted regularly at conferences about the percentage of North Americas that use Motorcoaches. So why is it that the remaining at worst 81% don’t ever use your services?

1)   Lack of Awareness

2)   Unfashionable image of a “Motorcoach” (an old Bus)

3)   Not marketing to new markets / customers (too much focus on older/traditional audience)

4)   Inability to get a fast quote/price

5)   All of the above and more…

I see the Motorcoach Council are trying to coordinate an industry wide campaign with their “Motorcoachified”  message which is a step in the right direction on the awareness front but….

Internet Sales coming soon

Internet Sales coming soon

It’s not enough the industry needs to change how it sells to the new customers who will what the convenience of real-time booking before they see the Motorcoach as a real alternative to taking a car, train or flight.

It can happen but does the industry what this? – We think at TravelManager that 2010 is the year for it happen :-)

Regards,

Eamonn

**Not convinced of the benefits? Here’s a good article from the LCT (Limousine, Charter & Tour) website: http://www.lctmag.com/features/features-story.cfm?id=1537

March 25, 2009 – 4:06 pm

menu2 Sneak Preview of the iPhone App

If your interested in getting in on the beta program then send an email to info @ gotravelmanager.com with your iPhone / iPod Touch UID number and we will add you – so you can start playing around with the application as soon as it comes online ;-)

Regards

Dean