In all of our excitment we forgot to post the location of Chauffuer Manager 
You can find it at www.chauffeurmanager.com
Feel free to sign up and have a play.
Regards
Mike
In all of our excitment we forgot to post the location of Chauffuer Manager
You can find it at www.chauffeurmanager.com
Feel free to sign up and have a play.
Regards
Mike
We have been doing a lot of work in the background to improve the performance of TravelManager for you. We aim to always have every page display in less than 2 seconds. Our initial tests have shown than the majority of pages now loads in less than 1.5seconds
We will continue to identify areas where we can improve further.
Regards
Mike
We are close to being code complete and tested on ChauffeurManager, our solution for the chauffeur market. We will be launching the solution on Monday 1st September.
If you are in the chauffeur industry and have outsourced drivers, or do a lot of airport / corporate work then get in contact and we will be able to get you up and running on a 30 day free trial starting 1st September.
Regards
Mike
We have a new article published on how to increase your online presence.
The first Top Tip: SEO / Search Engine Marketing states:-
“Having a brilliant website does not always lead to traffic and conversion success. Search engine optimization (SEO) is a collection of techniques that help sites achieve strong search engine rankings through Google, Yahoo, and other search engines. The difference in traffic count from one site to another is multiplied tremendously by attaining first page position in common Google searches, and preferably a top 5 position. New research suggests nearly half of online consumers use search engine to search for products.”
Let me elaborate.
Search Engines only show ‘relevant‘ results for the text that the user entered. So if you have spent a lot of time and money getting a website built which has no ‘real world’ text on it then it is unlikely to be well presented in the results. For Example:
If you offer coach tours in the lake district then make sure that all of the city / place names are somewhere in your site and that they sit well with the terms that people are most likely to search for. eg. Tours in the Lake District, Coach Tours around Windemere, Coach Tours around the beautiful lakes etc.. and make sure that those terms are used fairly liberally.
Also make sure the titles of the webpage reflects those terms – Don’t have the title on every page the same when they obviously try to convey different information. Make sure the titles are unique and relevant.
Then make sure your keywords on the page reflect the content.
Also make sure you have at least oone page for every search term you want to ensure a good listing for. This could be as little as one or two and grow over time.
Effort placed in doing this well will pay dividends in the future – and you are in the business for the long haul aren’t you?
If you would like more information on how to maximise your web ranking in the search engines – call us and we will be glad to provide you with more information / resources.
Regards
Mike
What with the credit crunch gettings loads of press of late we are seeing a number of consumers and small business tighten their belts. During periods of economic uncertainty its important to continue to differentiate your products and services so that you not only maintain your current revenue streams but also grow them. The quickest but more importantly best way to differentiate is with good old fashioned customer service and satisfaction.
We have commissioned an article on the Top 10 things to do to improve customer satisfaction in the Internet age.
Some of the salient points to note is that its important to ensure customer satisfaction is a priority in your organisation, to always communicate and to exceed expectations at all possible communication points.
We have developed a number of tools such as the online quoting widget and the customer feedback widget which improve your “touch point” experiences for both you and your customer. Take a look at them now and take advantage of whats available – its free with your subscription.
Regards
Mike
We have had a significant number of chauffeur companies adopt travelmanager, so many in fact that we have decided to build a specific version just for the chauffeur industry. It is currently in a closed trial with a number of our subscribers and will be launched to the community within the next 3 weeks.
Chauffeur Manager has been aimed at small driver / owner businesses all the way up to large chauffeur companies running hundreds of vehicles.
We have a number of airlines using the application right now and we believe this is the way forward for the VIP end of the market in such a competitive industry as air passenger transport.
If you interested in learning more about Chauffeur Manager drop us a line.
Regards
Mike
We are busy working on a “Getting Started” section for TravelManager which will include a number of “How To’s” and tutorials on getting the best out of TravelManager.
We received feedback from a number of you which didnt know that certain pieces of functionality were now available – so we thought it time to add to the team and focus on training and tutorials.
So with that we would like to welcome Megan to the team. She is our newest recruit and will be focusing on the tutorials and training guides for the next couple of months.
If there are specific “How To” guides that you would like to see then please dont hesitate to contact us.
Regards
Mike
Further to my post yesterday. The bulk edit facility will also alert you as to which jobs do not have drivers or vehicles assigned (See the screenshot below)
You can also filter in ascending / descending order on any of the columns and you can move the columns around to fit in with how you want the information to be presented. So for example if you want the information shown with the drivers name first and you want to group all of the drivers work together you can do just that with 2 mouse clicks. (See screenshot below)
Likewise if you want to order by Job (so you group all services together and private hires together) you can (see screenshot below)
Regards
Mike
This morning we rolled out a number of new pieces of functionality which ca be seen from within the Account Information section of MyAccount.
In the screenshot above (click on it to see a larger image) you can choose your “Out of Hours” / “SMS Alert” mobile number (See icon No. 1). This is the number that all SMS alerts get sent to .
You can then choose the times of the day where it is acceptable for you to receive an SMS alert (See icon No. 3). In this example we have chosen the times to be between 9am and 5pm.
Any quote which comes from your website using the online quoting widget will then alert you if it comes in between these times. If the quote comes in outside of these times then it is stored up and an SMS is sent the following day at the time set in the “Alert Time Period (Start)” field.
You continue to receive email alerts at the exact time that the quote is sent.
You can also now set your default VAT / Sales Tax rate (See icon 2) – which will be used on all Private Hire / Chauffeur quotes given. You can change these tax rates on each quote from hereon in – so work for charities or private hire work can be given a zero tax rate and chauffeur services can use the standard 17.5% VAT rate in the UK.
We have also made some cosmetic improvements to the quoting tool (on the “Create Quick Job” for now) which auto updates the quote price as the form is being filled in (See icon 1 in the screenshot below). We have also changed the layout of the journey times to accommodate the three main journey types (Single Trip, Return Trip where the vehicles comes back for the return pickup and Return Trip where the vehicle stays for the duration of the trip) – See icon 2 in the following screenshot.
Depending on which journey type you choose the time / date fields are accessible or not (See icon 3 in following screenshot)
We hope you enjoy these new features as much as we enjoyed developing them.
As always, if you need any help in using these new tools just give us a call on 01452 417 567 or drop me an email at mike@travel-manager.co.uk
Regards
Mike