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May 31, 2010 – 9:00 am

In Saturday’s rollout we’ve updated the email templates section with “Cancellation Penalties” so now you can have automated calculations of penalties for a cancelled charter. A TravelManager Administrator can now edit fees based on the date of cancellation ranging from 30 days to 24hrs before the booked service.

Cancellation Fees as a percentage over time1 Charging a Cancellation fee in TravelManager – NEW FEATURE

ancellation Fees as a percentage over time

The software automatically calculates the difference between the date of cancellation and the date of service to generate the correct penalty (if applicable).  This facilitates a consistent company policy and reduces potential lost revenue.

New Merge fields have been added to help display the charges in your cancellation email template so the customer can clearly see the fees that maybe applied to a late cancellation.

New Merge Fields Email Templates1 Charging a Cancellation fee in TravelManager – NEW FEATURE

New Merge Fields for Email Templates

Tip: It’s recommended to include your cancellation policy in any terms and conditions document that you may attach to emails to your customer.

Regards,

Eamonn

eamonn Charging a Cancellation fee in TravelManager – NEW FEATURE

May 27, 2010 – 12:22 pm

Some of the development team are attending DevDays today in Dublin. It’s an annual event help in Belfast and Dublin for developers working with mobile technologies. We met a lot of interesting developers last year so looking forward to more of the same today.

Screen shot 2010 05 27 at 12.13.16 TravelManager Attending DevDays in Dublin

DevDays Dublin

**Expect a video from the event later today.

Regards,

Eamonn

eamonn TravelManager Attending DevDays in Dublin

April 26, 2010 – 9:00 am

Knowing your customer segments is an obvious one for Business Intelligence and every business has slightly different customers and segmentations depending on your location and operation size. So in this latest update to TravelManager we’ve add the facility to customize your list of customer types.

Customization of Customer Types2 Segment your Customers with TravelManager

Segment your Customers with TravelManager

(You can find this new feature in Account Information under MyAccount).

Account Information Segment your Customers with TravelManager

Understanding your segments will help with online marketing as well to identify opportunities for targeted marketing in new media like Social Media and niche websites. We see some really nice reporting to follow this update later in year to help extract even more information basis on segment buying patterns, travel patterns and more..

Why focus on the mass market when niches can provide more loyal and profitable customers? Do you really know your customers?

If your answer is No or not really….. then you should be using TravelManager icon smile Segment your Customers with TravelManager

Regards,

Eamonn

eamonn Segment your Customers with TravelManager


January 19, 2010 – 10:00 pm

TravelManager has been developed as a platform for the Bus, Motorcoach and Tours Industry where operators and vendors can work together in bettering the industry.

Idea to sale 200x300 TravelManager Platform open for 3rd Party Developers

Turn your ideas into Sales icon smile TravelManager Platform open for 3rd Party Developers

Integrate your solution using the TravelManager API’s and get access to your target audience in 30+ countries. Join a community of passionate developers from independents developers to inhouse developers to software companies in areas from GPS tracking, Ticketing, CRM, Marketing, Recruitment, Analytics, Business Intelligence and more..

**Get your solution infront of qualified buyers today by contacting info@gotravelmanager.com

September 27, 2009 – 11:59 am

It’s very easy to setup an online advertisement campaign but unfortunately it’s not so easy to manage and insure you’re getting value for money.

They’re are a lot of companies paying too much per click and not enough time tracking the value of the clicks. Remember Google only started Adwords in Oct 2000 with about 350 customers, but by 2007 they had over 1m advertisers. Worse still the benefit of an level playing field Adwords brought to advertising is being eroded with large national brokers massively out spending local operators (often paying too much themselves!!!).

Wasting Dollars on Poor Adwords Campaigns Is Google Adwords worth it?

Wasting dollars by not tracking online advertisement conversions?

The industry needs to get back to connecting with their customers and leveraging the Internet as a more than a just a lead generator to a customer service and relationship management tool.

The Internet is maturing and so should our attitude to how we use it to grow revenues.

Regards,

Eamonn


**By using the TravelManager quotation widget on your website you can traffic all sources of leads generated (from multiple locations). So before starting a campaign make sure you have a way to track the source of leads and their conversions.
September 17, 2009 – 10:24 am

The TravelManager application (rather cleverly called “TM App”) is now available to download for FREE from the Apple App Store.

So this marks another first for TravelManager. The FIRST iPhone application available to download.

More features and functionality will be added over time – so if you want to stay ahead of the competition keep your feedback coming.

Regards

Dean