As will all features of the email templates the user can override the default options to remove or add additional attachments on per charter / private hire basis.

Some recommended templates would include:

1)   Terms & Conditions

2)   Company History & Fleet Profile

3)   How to Charter/Hire a Motorcoach?

4)   What additional fees/services are included and not included?

5)   Etc.

Setup requires administrator level access under MyAccount -> Admin -> Email Templates.

Regards,

Eamonn

All emails sent via TravelManager either automated / user driven are now customizable. So everything from the quotation widget acknowledgement email sent to a customer that submits an online quote to the customer feedback email are editable.

Email Template Navigation

In this 1^st post I’ll explain quickly how to find and edit the email templates. Navigate to MyAccount -> Admin -> Email Templates. From here you will be able to see some default templates we’ve created to based on customer feedback.

Here’s a quick video explaining how to edit your email templates:

**Tip: Expand the video to full screen by clicking on the Monitor icon at the bottom right of the video

More posts to follow tomorrow and over the next few days.

Regards,

Eamonn

This week we’ve added a grid facility for a reseller to see all the available tours and times on a per week basis so when selling to a potential customer they all the booking options available on one screen.

Reseller Availability Grid

Regards,

Eamonn

**We’ve also made a few API changes to expect an update to search facility on tours soon…

So when developing the latest version of Tours for TravelManager we wanted to insure that your tours would get indexed quickly by the likes of Google and Bing. To do this we create static HTML pages dynamically, which basically means that rather than having the pages created via a database when the customer makes a request, the tour pages are performed. (This is a big deal for search engines in helping them read the pages and for creating nice search engine friendly URL’s).

For example:

1) Traditional Solutions usually create a URL like this:

www.mytourcompany.com/search?&232-REF0013a.php (No SEO value)

2) while Travelmanager creates URL’s like this:

www.mytourcompany.com/tours/city-sightseeing-tour-of-copenhagen.html (Clearly shows it’s a City Sightseeing tour in Copenhagen)

**This also helps search engines categorize your web pages and along with some other proven techniques for tags and image labels we’re seeing our customers website shoot up the search engines.

TravelManager Tours Automated Search Engine Optimization

Blog Post Update:

Here’s something nice that I thought I should update to this blog post regarding the channels used by Travel buyers…

Travel Buyer Channels

Source  - “Consumer Response to Travel Site Performance” – PhoCusWright, Market Research

See all your online sales, over the phone sales and now your reseller sells in one location. Manage availability in TravelManager and yield manage pricing and availability based on demand with access to reports on all your distribution channels.

Setting up a reseller is easy:

Add Tour Resellers using TravelManager

And commissions can have up to 5 tiers either for every grade of reseller:

Tiered Commissions on Tours in TravelManager

*If you’re interested in using TravelManager for Tours or to run your business we provide weekly webinars on TravelManager every Tuesday and Thursday email info@gotravelmanager.com for more information.

Regards,

Eamonn

*Credit card payment’s processed via Paypal but TravelManager has the ability to use 3^rd party gateways for companies with their own merchant account and service provider.

Strongest performing advertising channels

Source: MarketingProfs

*If you’re operating a Bus or Motorcoach company, your website should be a top priority for 2010 to drive brand awareness and revenue.

Regards,

Eamonn

GPN Launch Tours with TravelManager

Over the next few weeks I’m going to take you through all the great features of this new Tour facility but for the moment we think the best thing you can do is have a look at the tours in action.

GPN Tours: Read More

Regards,

Eamonn

**EasyBusRental.com is in Beta at the moment but will be officially released at UMA Motorcoach Expo 2010.

TravelManager Lauching App for iPad Tablet

If you’re not online, you don’t exist to a growing customer base. This customer wants to work with you on their terms, when and where they want. Is your business ready for the future?

**TravelManager are leading the group travel and transport industry, why don’t you join us when we launch next month at UMA in Las Vegas.

Regards,

Eamonn Hughes

Royal Coach Tours - New Website

**The website uses the customizable TravelManager quotation widget to insure Royal Coach Tours customers get the highest level of customer service.