“Forrester Research recently shared some interesting data from its studies on e-commerce and internet sales. The company projects online sales will top $200 billion during 2008. This would mean a 17 per cent increase for online sales. Last year, online sales grew at a 21 per cent clip. The U.S. Census Bureau also said online sales grew 9.5 per cent in the second quarter. Despite some modest slowing in online sales growth, attributed somewhat to economic issues and the overall sales drops for high end fashion and apparel retailers, internet sales continue to increase faster than brick-and-mortar stores. This signals what many analysts see – movement of more business activity to the web.”

Are you taking advantage of online sales?  If your not, your competitors will be.

Online does NOT mean a website – it means everything behind that website also. From a process to accept quotes online, all the way through to a process which allows you to respond in a timely manner to that quote and keep the customer informed all the way through to the job being completed. It still doesnt stop there!  You then need to communicate with the customer and get feedback on your service to see if there was anything you could have done better!

TravelManager provides ALL of this functionality!  Talk to us to find out more.

Remember – We now have offices in the UK, Ireland and the USA.

Regards

Dean

Tags: bus and coach software, motorcoach software, online sales, web 2.0